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Help...

Our mission was to create an easy to use resource for both property owners & tenants. Feel free to contact us if you have any problems or questions while using RentalDoctor.com

Your input allows us to make ongoing improvements to the website.

Below you will find questions and answers about the personalized services provided by RentalDoctor.com.

Landlords
     Q: Why did RentalDoctor.Com get created?
     Q: What types of pictures should I use for my listing?
     Q: What best attracts tenants to a rental accommodation?
     Q: How do I determine a fair rental rate?
     Q: What basic questions should I ask the owner about the rental unit I am interested in?
     Q: What are the top three ways to judge a tenants during a showing?
     Q: What are the top three ways to retain a tenant?

Tenants
     Q: I can't find the proper category to add my listing, what do I do?
     Q: How do I make a payment to RentalDoctor.com?
     Q: Who is Startell Marketing?
     Q: What is the most convenient way to search for rental accommodations?
     Q: What should I look for in a landlord?
     Q: What basic questions should I ask the owner about the rental unit I am interested in?
     Q: Should I get rental insurance
     Q: What is the defining feature of a rental unit that increases and decreases the cost?




Landlords
     Q: Why did RentalDoctor.com get created?
  A: RentalDoctor.com has been created to provide an online marketing resource for Property Managers and Landlords.
   
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     Q: What types of pictures should I use for my listing?
  A: Pictures of the interior and/or exterior are recommended. They should be of good quality and you can submit them in any format.
   
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     Q: What best attracts tenants to a rental accommodation?
  A: Different tenants seek different details when looking for a rental accommodation. To attract tenants, setting reasonable and fair rental prices and providing extensive details in your ad are helpful.
   
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     Q: How do I determine a fair rental rate?
  A: While there is no set standard for rental rates, you can visit the Federation of Rental-Housing Providers of Ontario for more information on how to set your rental rate, and the laws and restrictions by which you must abide.
   
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     Q: What basic questions should I ask the owner about the rental unit I am interested in?
  A: Of course, the rental price will no doubt be at the top of the list, here are some other basic questions you should consider asking when renting from a property manager or landlord:
- do they allow pets?
- is the residence non-smoking?
- how often does the rental rate increase?
- what repairs and maintenance are covered in the rental contract?
- is there a contact number for emergencies?
- what day is garbage day?
- how is the unit heated? Natural gas? Electricity?
   
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     Q: What are the top three ways to judge a tenants during a showing?
  A: As there is really no way to truly determine a tenant's character during a showing, you must rely on the information they provide, the result of their credit check and your gut instinct. Also, if they show up on time for showings, and ask mature questions about the rental, this is a good sign.
   
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     Q: What are the top three ways to retain a tenant?
  A: The best way to keep a tenant is to maintain a reasonable rental rate, provide excellent customer service when responding to their concerns, and respond to issues promptly.
   
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Tenants
     Q: I can't find the proper category to add my listing, what do I do?
  A: If you can't find your Country, Province/State, or City category for your listing, please contact us. We will add it in for you right away.
   
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     Q: How do I make a payment to RentalDoctor.com?
  A: Payments for listings or subscriptions can be made in 3 ways.
  • RentalDoctor.com Online Payment System
    • If you choose PayPal, you can make payments through your PayPal account or with a Credit Card. Credit Card payments do not require a PayPal account.
  • Call our Toll Free Phone Number
    • We do accept Credit Card payments over the phone.
  • Mail Cash or Check
    • Listing or Subscription will only go live once payment is received.
    • Make all checks payable to Startell Marketing.
    • Remember to include your RentalDoctor.com username (the one you login with) so we know who the payment is for!
To find out our address and phone number for payments please go to the contact us page.
   
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     Q: Who is Startell Marketing?
  A: Startell Marketing is the company that owns RentalDoctor.com. All credit card, and PayPal payments will be under the Startell Marking name.
   
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     Q: What is the most convenient way to search for rental accommodations?
  A: RentalDoctor.com of course!
   
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     Q: What should I look for in a landlord?
  A: Like tenants, landlords come in all varieties. The best ones stand out for their ability to deal with property issues promptly and satisfactorily, who keep their properties well-maintained, and who are easy to contact in an emergency.
   
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     Q: What basic questions should I ask the owner about the rental unit I am interested in?
  A: Of course, the rental price will no doubt be at the top of the list, here are some other basic questions you should consider asking when renting from a property manager or landlord:
- do they allow pets?
- is the residence non-smoking?
- how often does the rental rate increase?
- what repairs and maintenance are covered in the rental contract?
- is there a contact number for emergencies?
- what day is garbage day?
- how is the unit heated? Natural gas? Electricity?
   
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     Q: Should I get rental insurance
  A: That's simple: yes, you should. In fact, most landlords will make you agree to purchase rental insurance. Always get more then one quote.
   
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     Q: What is the defining feature of a rental unit that increases and decreases the cost?
  A: Just like any service or product for sale, demand. When it comes to rental properties, demand usually translates into location.
   
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